FAQ

PRODUCT

We work with a naturopath and herbalist that specialises in women's health to create our Traditional Chinese Medicine tea blends.

Your bam and bala blends are best stored in a cool, dry place like in a pantry or cupboard, or your desk drawer at work.

The AM blend has a small amount of caffeine from the pu-erh tea.

We keep it in the AM and not PM blend so the caffeine won’t interrupt with your sleeping routine. Gotta get that 8 hours!

Yep! Not a trace of gluten to be found here. 

We package our blends in compostable filter tea bags and wrap them in recycled paper.

All our printing is done with vegan and eco-friendly dyes and all our packaging is recyclable. We’re always looking for ways we can lower our footprint on our planet, and will update our products and packaging as we find new ways we can integrate to our offering.

ONLINE ORDERS

we offer free shipping on all orders over $30. It will be automatically added at checkout.

We accept all credit and debit cards as well as PayPal and AfterPay

We make our blends with a vision of you having the best time drinking them.

If you have tried the tea blends and they don’t agree with your body, we’ll gladly refund you the cost of the product. Please email us at hey@bamandbala.com.

If your bam + bala tea product is damaged or faulty on arrival, please send us a pic of the product to hey@bamandbala.com within 10 of days receiving your order, quoting your order number.

Please allow up to two weeks for refunds to be credited to your original form of payment. Please note: Original shipping charges will not be refunded.

When we ship your order, you'll receive an email with a tracking link so you can stalk its arrival.

Life

Your ideal nap is 90 minutes and should be between 1pm and 4pm. Sleeping any later will make you not sleepy at night.

Do you have curly or wavy hair? If so, do you have the time and energy to style them every morning? 

If it’s the first time, try testing with curtain bangs so you can clip them to the side if you don’t love the look right away. 

Otherwise, yes, get bangs babe.  But also go to a professional NEVER cut them yourself.

Boop them with your index finger or closed fist to let them get a vibe from you. 

Or treats. Bribe them with treats. 

Try not to smoosh their heads even though they’re so cute. Gentle pats. 

Cover yourself in tuna. 

Easiest way is to continue the line from your lower lash line up in the direction of the tip of your brow, then lay your eyeliner brush in the flat direction (not angled up or down) and draw along the lash line, clean up any edges and colour in the gap, or check out this tutorial: https://www.youtube.com/watch?v=xJyx2VZY-Is